To check your order status, simply log into your account and click "Order History."

We accept Visa, Mastercard and other major credit cards. For customers in Singapore who would like to use PayNow or PayLah!, please contact us via WhatsApp. We can assist you with the order.

You do not need to set up an account to place an order. However, creating an account allows you to store your shipping information, see order history, and view your product’s warranty information. Additional features will be added to the account page from time to time.

We currently only ship to Singapore and Malaysia. We are working hard with our 3PL to cover more countries around the region.

Currently, we only provide free delivery within Singapore.

For orders SGD88 and above, there will be free delivery.

For orders below SGD88, there will be a delivery charge of SGD6 for standard delivery and SGD12 for Next Day delivery.

Orders placed before 12pm qualify for next day delivery. Orders made after 12pm will be shipped the following business day.

Please refer to our Returns & Refunds page.

Please refer to our Warranty page.

If the LED indicator does not flash BLUE after changing to Bluetooth mode, press and hold together "Left" button + "Scroll" Button + "Right" button for 3 seconds. The LED indicator should flash BLUE to indicate it is ready to pair. Look for the mouse under the list of nearby Bluetooth devices on your computer and press connect.

Unplug the dongle from your computer. Press and hold together "Left" button + "Scroll" Button + "Right" button for 3 seconds. The LED indicator will start to FLASH, showing that its ready to pair. Plug in the dongle to your computer at this moment. The mouse will automatically pair with the dongle.

We strongly recommend using the original charging cable provided with your keyboard. Using third-party or incompatible cables may cause damage to the keyboard's internal components. STEED will not be liable for any damages caused by non-original cables.

Yes, all keyboards come with a free assembly service. If you are an experienced enthusiast who would like to assemble your board yourself, kindly let us know at the time of checkout.

Yes! We provide modding services like tape mod, polyfill and polyfoam mod. Simply pick your choice when building your own keyboard. Stabiliser lubing is complimentary.

We get it, it’s your first mechanical keyboard and you want the loudest, most attention-grabbing one. However, trust us when we say that your colleagues, friends, and family will not appreciate the sound of a clicky switch as much as you do. Trust us even more when we say you will fall out of love with the sound and switch them out in an instant. Of course, feel free to just purchase our barebones – it’s the most value for money in the market anyway – and purchase your clickies elsewhere!